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Quality Policy

KHAIRAT NAHEEDAH TRADING is committed to excellence, measured in term of customer/client satisfaction. The quality of our services must not only meet or exceed our client’s requirements but always be continually improved upon.

KHAIRAT NAHEEDAH TRADING believes:

  • Client satisfaction is required for our success.
  • Continual process improvement is essential to our company & our Client.
  • Training is a necessary investment that is required to continually improve our company and our employees.
  • Our quality system is based upon the principle of prevention.
  • Quality products depend upon trained, committed and involved employees working together for the same purpose.

These principles guide our company in its planning, decision-making and actions. We measure our quality performance in terms of client satisfaction, poor quality cost and reduction in waste. We monitor this performance continually and set goals for improvement.